About San Manuel Tribal Gaming Commission | San Manuel Band of Mission Indians
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Procurement Services

Vendor Expectations

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In order to successfully do business with San Manuel, vendors should adhere to the following guidelines when working through each stage of the Procurement cycle:  


  • Ensure Procurement involvement in all transactions for goods and services

  • Understand that Procurement Services is the sole agency authorized to negotiate and make commitments against San Manuel accounts for the procurement of goods and services

  • Submit fair and reasonable pricing through bids and RFPs

  • Ensure that a contract or purchase order is obtained prior to commencing work and/or delivering product

  • Preferred shipping method is FOB Destination

  • Ensure proper insurance throughout obligations including general liability, automobile liability, and worker’s compensation coverage - submit and maintain proper COI, if required

  • Maintain current 2018 W9 on file

  • Review standard terms and conditions at SanManuel.com/Purchase TCs

  • Request California tax exemption certificate as needed

  • If required, obtain and uphold Vendor Gaming License

Related Party Acknowledgement

You are required to create transparency by notifying San Manuel Procurement  if you or your company could be considered a “related party” to:

  • A director, executive officer or Tribal Member of the San Manuel Band of Mission Indians or its Subsidiaries

Related parties include:

  • Any immediate family member of any of the foregoing persons, which means any child, stepchild, parent, step-parent, spouse, sibling, mother-in-law, father-in-low, son-in-law, daughter-in-law, brother-in-law, or sister-in-law, or any person (other than a tenant or employee) sharing the household of such; and

  • Any firm, corporation, or other entity in which any of the foregoing persons is employed or is a partner or principal or in a similar position in which such a person has a 5% or greater beneficial ownership interest


  • List of the Purchase Order (PO) number on all packing slips

  • Work/provide deliverables to the highest standard

  • Deliveries:

    • Perishables and Liquor directly to the Casino (or Bear Springs Hotel) dock | Hours of Operation: Monday – Saturday from 5:00am-3:00pm

    • Non-perishables to the Service Center dock at 101 Pure Water Lane, Highland, CA | Hours of Operation: Monday-Friday from 7:00am-4:00pm

Accounts Payable

  • Submit ALL invoices directly to accounts payable (AP) for processing/issue of payment

  • Include the purchase order number for A/P to process (or your invoice may be rejected)

  • Provide invoices with appropriate supporting documents in a timely basis

  • Understand tax exceptions and mitigation

  • Preferred payment method is ACH

  • Preferred payment terms are Net45

Through all Interactions

  • Maintain ethical, fair, and lawful conduct

  • Avoid Potential and Perceived Conflict of interest

  • Communicate effectively in a timely manner, ensuring appropriate personnel are informed/involved

  • Provide accurate/complete information

  • Promptly address and resolve disputes

  • Maintain and uphold confidential information

Each of the above areas within San Manuel has responsibility to our internal departments and, most importantly, to the Tribe to ensure the goods and services are always of the utmost quality, pricing is fair/reasonable and we are able to maintain high standards for both our guest and the Tribal Community. 

It is those vendors who share the same passion and adhere to the listed guidelines that we desire to do business with now and for the years to come.

Contact Us

Procurement Services
Email: [email protected]

Email: [email protected]

Accounts Payable
Email: A[email protected]

Email: [email protected]